Abstract: Aiming at the malpractices in usual property management of residential sub-area, the authors has designed family gateway. The composition, communication flow and communication protocol as well as data construction of communication module of intelligent community management platform and family gateway are introduced. Through sending data of eight meters, alarm E-mail and urgent signal for help from gateway, users and administrators can log in intelligent community management platform to get gateway information in time and simultaneously send the control information, note, data repeat information and proof time data from intelligent community management platform to family gateway. The model has realized the two-way exchanging function of remote supervision, remote reading, alarm against theft, urgent crying for help, note service and so on. Through many experiments, the time of communication response is not more than 6 seconds.