新就业形态中人工智能的法律规制

    Legal Regulations of Artificial Intelligence in New Forms of Employment

    • 摘要: 数字化、网络化、智能化的发展催生了新就业形态,人工智能在新就业形态中广泛运用于智能调度、智能管理、智能语音交互、智能客服、智能物流和虚拟直播等领域。人工智能在为新就业形态赋能的同时,也引发了诸多法律挑战。人工智能对新就业形态劳动者的算法控制,对劳动者、消费者等隐私和个人信息权益及其他人格权和财产权的侵害,以及人工智能与新就业形态劳动者的竞争等难题亟需法律作出回应。基于此,在宏观层面,新就业形态中人工智能治理需遵循多项基本原则、平衡多方主体的利益、形成多元规范合力;在微观层面,结合立法论与解释论的工作,通过算法规制、人工智能侵权责任主体和归责原则的厘清、法律保障人工智能辅助作用的充分发挥等,相应的具体问题也能够迎刃而解。通过宏观与微观措施的合力,共同保障新就业形态劳动者的合法权益,促进新就业形态的产业发展。

       

      Abstract: The development of digitalization, networking and intellectualization has given rise to new forms of employment, in which artificial intelligence is widely used in areas such as intelligent scheduling, intelligent management, intelligent voice interaction, intelligent customer service, intelligent logistics and virtual live broadcasting. While artificial intelligence empowers new forms of employment, it also triggers lotsof legal challenges. Algorithmic control of workers in new forms of employment, artificial intelligence's infringement on privacy rights and personal information of workers, consumers, and other personality and property rights, and artificial intelligence's competition with workers in new forms of employment, are the challenges that require an urgent legal response. Based on this, at the macro level, the governance of artificial intelligence in new forms of employment shall follow a number of basic principles, balance the interests of multiple subjects, and form a multifaceted normative synergy. At the micro level, by combining legislation and legal interpretation, the corresponding specific problems can be solved through the algorithmic regulation, clarification of the subjects'artificial intelligence infringement liability and the principle of attribution of responsibility. The measures at both micro and macro levels can give full play to the auxiliary role of artificial intelligence.

       

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